TERMS OF USE AND PRIVACY POLICY

Use of this website is governed by the following terms and conditions which are subject to change without notice to you, so we recommend that you review them regularly as by accessing and using this site you will be deemed to have agreed to them. Please read the following terms and conditions carefully before using this site. If you do not agree with these terms and conditions, do not use this site.

Limited license and use
The Canada Life Assurance Company (Canada Life) grants you a limited license to display the contents of this site on the computer you use to access this site and print, download and use the materials on this site solely for purposes related to the administration of the group benefit plan, provided that the contents of the site are not modified in any way and that all copyright and other notices are maintained. You agree not to, or allow others to, directly or indirectly, attempt or actually disrupt, impair, or interfere with, alter, or modify this site or any of its content. You agree not to, or allow others to, directly or indirectly, collect or attempt to collect any information about others, including passwords, user names, login IDs, account or other information related to or found on this site.

This site contains general information concerning the group benefit plan and is not intended to provide you with any personalized financial, insurance, legal, accounting, tax, or other professional advice. You will not rely on this site as a substitute for independent research or for personal advice from an appropriate professional advisor.

Nothing on this site constitutes an offer to buy or sell any products or services of Canada Life or any third party. All products and services are subject to the terms and conditions of any applicable contracts and applicable laws. Nothing on this site alters or amends the terms and conditions associated with products or services of Canada Life or any third party. Canada Life products and services are available only in jurisdictions where they may be lawfully offered for sale in Canada. The use and content of this site, and the terms and conditions contained herein, shall be governed by the laws of the Province of Manitoba and the laws of Canada applicable therein and you agree to attorn to the jurisdiction of the courts of the Province of Manitoba.

If you are accessing this site on behalf of another party to perform a transaction or submit information, you confirm you are authorized to do so, and agree you shall be liable and will indemnify and hold harmless Canada Life in the event the party you are acting on behalf of claims you did not have such authority or the information you submitted was inaccurate.

No endorsement or approval of any third party or their statements, opinions, information, products, or services is expressed or implied by the contents of this site. To the extent any third-party opinions or information are included on this site, they are provided for convenience only and Canada Life assumes no liability and does not approve or endorse such third-party content, or warrant such content to be accurate, complete, reliable, verified, error free, or fit for any purpose.

Canada Life may utilize third party service providers to provide certain tools and/or programs, some of which may be housed on a third-party server or a site which has been independently developed by others. As such, while accessing this site you may be linked to such other third-party servers. Access to other sites or use of any third-party tools or programs on this site are subject to all the terms and conditions found therein.

Privacy and Confidentiality
You acknowledge and agree that GroupNet Flex is used solely for the purposes related to the administration of the group benefit plan and that you will not use the information, including personal information, you obtain through GroupNet Flex for any other purpose. You acknowledge and agree that exchange of personal information about an individual will be governed by Canada Life’s Privacy Guidelines (a copy of which is available upon request), as amended from time to time and applicable law. Canada Life is committed to respecting the privacy and confidentiality of such information it receives in connection with the group benefit plan in accordance with its Privacy Guidelines, and applicable law. Canada Life has established and will continue to maintain reasonable safeguards to protect the security and confidentiality of personal information. However, you acknowledge and confirm that the Internet is not a secure medium where privacy and confidentiality can be guaranteed and that complete security and confidentiality of transmissions to and from this site over the Internet is not possible at this time. Your confidential use of this site cannot be guaranteed, and you acknowledge that your use of this site (including information you transmit to the site) may be subject to access or manipulation by, or disclosure to, third parties. Without limiting any other disclaimer herein, Canada Life or any third party shall not be responsible or liable for any damages that you or any other person may suffer in connection with any such breach of privacy, confidentiality, or security.

E-mail security
The security of e-mail communication cannot be guaranteed at this time. Any person wishing to communicate or send information of a private or confidential nature to Canada Life or a third party is encouraged to do so by other means.

Copyright
This site has been developed and is the property of Canada Life. All information and materials contained on this site are protected by copyright, trademark and other intellectual property laws of Canada and other countries and are the property of their respective and rightful owner(s). Subject to the limited license to use this site as described above, no person may copy, redistribute, reproduce, or republish in any form, or link to this site or its contents in any manner whatsoever, including by way of hyperlinks or framing, unless that person has obtained the prior written consent of Canada Life. Any infringement of the rights of Canada Life or any third party may result in appropriate legal action.

Trademarks
Canada Life owns or has obtained the right to use by license or otherwise the trademarks used on or in connection with the goods and services that it displays on this site. The trademarks are protected by Canadian and foreign trademark laws. All rights reserved. The display of trademarks on this site shall not in any way be construed as an implied license to use such trademarks.

General Disclaimer

• The content of this site is provided for administration of the group benefit plan and is subject to modification without notice to you, therefore Canada Life recommends that you review this site regularly.
• While information posted on this site is believed to be reliable and accurate at the time of posting, Canada Life and any third party does not guarantee, represent, or warrant that the information contained on this site is accurate, complete, reliable, verified, error-free or fit for any purpose.
• Nothing on this site forms a contract, or a part of any contract, other than as it relates to the use of this site. In the event of a conflict between the information contained on this site and the terms contained in the group benefit plan booklet, certificate, or other document detailing the terms of the group benefit plan, the terms contained in the group benefit plan booklet, certificate, or other document detailing the terms of the group benefit plan will prevail.
• The benefits described on this site may be either insured or funded by the plan sponsor or administered by a third-party service provider. Please refer to the group benefit plan booklet, certificate, or other document detailing the terms of the group benefit plan.
• Neither Canada Life nor any third party make any representations or warranties, express or implied, regarding the usability or condition of this site, that this site will operate uninterrupted or error-free, or that this site will operate in combination with any services or software used in connection therewith or that it shall be viewed consistently with all browser software or that any communication transmitted to or from this site is private, confidential or secure.
• CANADA LIFE EXPRESSLY DISCLAIMS ALL REPRESENTATIONS, WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES AND CONDITIONS OF MERCHANTABLE QUALITY AND FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, COMPATIBILITY, TIMELINESS, SECURITY OR ACCURACY, AND ANY REPRESENTATIONS, WARRANTIES OR CONDITIONS THAT MAY ARISE FROM A COURSE OF DEALING OR USAGE OF TRADE.
• YOU ASSUME FULL RESPONSIBILITY FOR RISK OF LOSS OF ANY NATURE WHATSOEVER RESULTING FROM YOUR USE OF THIS SITE. Without limiting the generality of the foregoing, you acknowledge and agree that none of Canada Life or any third party, or any of their directors, officers, employees or agents shall be liable to you for loss of data, computer time or any loss or damage of any nature whatsoever arising out of or attributable in any manner whatsoever to your use or inability to use this site for any reason whatsoever or to any action or inaction on the part of Canada Life or for any direct, indirect, special or consequential damages, even if Canada Life has been advised of the possibility thereof, including but not limited to lost profits, lost opportunities or business revenues, loss of goodwill, or failure to realize expected savings.
• This site may contain links to other sites which sites may not be maintained or controlled in any way by Canada Life. Such links are provided for convenience only and are not to be construed as an endorsement by Canada Life or any other party of the products, services, advice or opinions or any other content of such sites.

GroupNet Flex Administration and Enrollment User Agreement

The GroupNet Flex Administration and Enrollment service available to you on this site (“GroupNet Flex”) shall be governed by this GroupNet Flex User Agreement (the “Agreement”). By registering for use of this site, you acknowledge that you have read, understood, and agreed to be bound by the terms and conditions set forth in this Agreement, as amended from time to time. If you do not agree with the terms and conditions set forth in this Agreement, do not register for use of GroupNet Flex.

Use of GroupNet Flex

• Canada Life authorizes you to use this site solely for purposes related to the administration of the group benefit plan. Canada Life reserves the right to suspend any services provided on this site for violating any of these terms and conditions. In order to use this site, you must have attained the minimum prescribed age in the jurisdiction in which you are resident to contract for the products and services.
• Any information or transaction accessed, transmitted, or performed through this site which is related to any third-party product or service shall be subject to any terms, conditions, or restrictions applicable to such product or service.

Use of user name and password

• Your user name and password will constitute your electronic signature (“Electronic Signature”) in your dealings on this site. You authorize Canada Life, or any other party, as applicable, to execute any instructions which are provided pursuant to your Electronic Signature. You acknowledge and agree that your Electronic Signature is the legal equivalent to your written, signed instructions.
• You agree that the web pages you access shall constitute written documents and that clicking or otherwise electronically activating “assign”, “save”, “submit”, “continue”, “ok” or any other similar icons on such pages according to online instructions shall have, except as otherwise specifically indicated, the same legal effect as if you had signed and delivered hard copy versions of such documents to Canada Life.
• You agree to be liable for all uses of your Electronic Signature and you acknowledge that Canada Life shall not be required to verify the actual identity or authority of any user of your Electronic Signature. You further agree to be liable for any loss caused as a result of or in connection with, any use or unauthorized use of your Electronic Signature, including any transaction performed, or information obtained through such use, even without your knowledge or consent.
• You agree to take appropriate security measures to protect the confidentiality of your Electronic Signature (including those measures set forth in Your Responsibility) and to guard against misuse of your information. You will notify Canada Life immediately should the confidentiality of your user name or password be in jeopardy or that there has been unauthorized use of your Electronic Signature.

User Information

• You agree that all information you provide to Canada Life in any connection with this site is true, accurate, and complete in all ways and you acknowledge that we rely on that information to provide you with information regarding the administration of the group benefit plan.

Records

• All transaction records (“Records”) for GroupNet Flex transactions are subject to verification and acceptance by Canada Life. Such Records, whether electronic or otherwise shall be conclusive and binding on you for all purposes in the absence of clear proof that the Records are incomplete or incorrect.

Amendments

• The content of this site and any or all of the services provided under GroupNet Flex may change at any time, with or without notice to you. Any or all of such services may periodically be unavailable to you in order to allow for maintenance, updates, or other reasonable causes, including causes beyond the control of Canada Life.
• Canada Life may amend this Agreement at any time without prior notice to you, so we recommend that you review this Agreement regularly. Any changes to this Agreement will be posted on this site from time to time. By accessing or using this site, you agree to be bound by any such change.

Your Responsibility

• You have an important role to play in ensuring that your login information is kept safe.
• Before using GroupNet Flex, read the Terms of Use and Privacy Policy.
• Your user name and password should be kept confidential; don’t share them with anyone either deliberately or through carelessness.
• Don’t select a password that would be obvious or easy to guess (e.g. ‘12345’ or ‘password’).
• Take precautions that no one can see your login information when logging on.
• Memorize your user name and password. If you must record it on paper, store it in a safe location.
• Change your password the first time you login and again from time to time.
• Do not leave your computer unattended when you are logged on. Sign off if you’re going to be away from your computer, even for short periods of time.
• E-mail is not encrypted; therefore, it is not recommended that you send any personal or confidential information to Canada Life or any third party by e-mail (e.g. user name, logon ID, password).

Cancellation of GroupNet Flex Access

• You may cancel your access to GroupNet Flex at any time by providing notice in writing or by electronic means to Canada Life at least thirty (30) days prior to the effective date of cancellation.
• Canada Life may cancel any or all of the services provided by, or your access to, GroupNet Flex at any time without notice to you. Canada Life will have no liability for any loss, damage or inconvenience that may result from cancellation.

Website Terms of Use

• You agree to be bound by all of the terms and conditions contained in the Terms of Use and Privacy Policy, which terms and conditions are incorporated herein and form an integral part of this Agreement.

General

• This Agreement shall be governed by the laws of the Province of Manitoba and the laws of Canada applicable therein. You agree that any legal actions arising under this Agreement must be commenced in the courts of the Province of Manitoba.
• If there is any inconsistency or conflict between the terms and conditions of this Agreement and those of any predecessor agreement that you may have entered into relating to any access method offered by Canada Life, this Agreement shall prevail.
• This Agreement is binding on you, your heirs, executors, administrators, legal representatives, successors, and assigns.
• If any provision of this Agreement is determined to be invalid or unenforceable, everything else in this Agreement shall continue in full force and effect.

Québec Only
You requested that this Agreement and any related documents be in English. Vous reconnaissez avoir exigé que cette convention et les documents s'y rattachant soient en anglais.

Accessibility
We are committed to meeting the needs of all of our clients and strive to provide our products and services in a way that respects the dignity and independence of people with disabilities.

For more information on Accessibility, or to provide feedback, please visit our parent company’s website at www.canadalife.com.

More Information
For more information concerning the terms and conditions of use of this site, to request a copy of Canada Life’s Privacy Guidelines, or to request the authorization to reproduce or distribute the content of this site or any part thereof, please contact: